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A Step by Step Guide to Repatriation

What you need to do:

• Your IAS Medical Flight Coordinator will request all the pertinent information in the initial phone call to provide you with a complete and thorough written quotation.
• Should you wish to proceed simply sign the quotation and fax or email it back.
• Payment will be taken by debit card, credit card or electronic transfer.
• We will request passport details for the patient so we can arrange customs clearance before the flight.

What we do:

• Our medical coordinator will contact the relevant clinical personnel at the medical facility to obtain the patient's medical notes.
• Ground ambulance transportation arrangements and coordination at the departure hospital and admission in to the arrival hospital will be organised.
• Landing slots and handling agents will be arranged at all airports.
• Medical crew will be selected based on the medical requirements of the patient.
• Complete communications with all parties during the entire transfer process. You identify who you would like to have updated during the transfer and we keep them informed.
• We complete the Bed to Bed air ambulance repatriation flight.