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FAQs

IAS Medical take pride in the high standards we set for patient care.

The air ambulance aircraft we use are fitted with complete medical stretcher systems that incorporate medical oxygen, suction and electrical power outlets for medical equipment.

Therefore, space on board the aircraft is limited and it is recommended that luggage is restricted to one piece of hand luggage per person weighing not more than 15 kgs.

A question that is often asked by family members is, “Can I fly on the Air Ambulance too?” The answer, under normal circumstances, is “Yes”!

All IAS Medical air ambulances have the capacity to comfortably carry one companion with the patient.

However, IAS Medical recommends that critical ill patients travel alone to avoid worry and distress for the companion.

The decision to carry a companion is one that rests with our Medical Director and depends on the medical condition of the patient.

When repatriating a patient with IAS Medical you will not have to board the aircraft via the main airport terminal and endure all that is associated with it.

IAS Medical will engage the services of an executive handling agent at the airport of departure and arrival. The handling agent is employed to ensure that the transfer between ground ambulance to air ambulance and vice versa is quick, seamless and as easy as possible.

When the ground ambulance conveying the patient arrives at the airport of departure, it will be met by the handling agent, and seamlessly escorted directly to the awaiting air ambulance where the medical team will ensure the patient is transferred safely and comfortably.

The same service is provided to you as a companion and any security requirements will be dealt with by the IAS Medical handling agent.

IAS Medical has a wide range of air ambulances and ground ambulances located throughout the UK and Internationally.

Our pilots and medics are on-call 24 hours a day and for urgent repatriation cases we can organise same day repatriation flights.

IAS Medical are able to respond extremely quickly to move NHS transplant teams and are on stand-by around the clock to deploy an aircraft in as little as 45 minutes.

When IAS Medical are transporting seriously ill patients between aircraft and hospital the patient care is of paramount importance and road journey times can be a critical factor.

All the front line ambulances we use are equipped with “Blue light” priority systems and the drivers are trained accordingly.

When significant delays are anticipated IAS Medical has the necessary contacts to co-ordinate a “Police Blue Light” ambulance escort to ensure the patient arrives at the airport or hospital in time.

At IAS Medical we must have medical notes for all patients before we repatriate by air ambulance.

The medical notes we request do not have to be in English and are often provided in other languages.

At IAS Medical we have the medical notes translated into English by professional translators who certify the translation for our use.

Live Telephone Interpreters

We have out sourced our telephone translation to a professional team of qualified telephone interpreters.

We now provide over 150 languages and multi-user conference calls to translate live conversations between IAS Medical, clients and hospitals 24 hours a day, every day of the year.

When you appoint IAS Medical to repatriate your loved one home by air ambulance one of the items of data we request is the patient’s G.P. details.

With your permission we provide the G.P. with a transcript of the medical notes so that he is fully informed and can ensure that the patient receives all the necessary post repatriation follow up care.

IAS Medical provides modern, fully equipped, fully certified ground ambulances and ambulance crew to transport all our patients between Hospital and Aircraft irrespective of the location.

With a fleet of air ambulances and ground ambulances strategically positioned throughout the UK and Europe, IAS Medical can respond rapidly to your request for repatriation.

As one of the largest dedicated air ambulance providers within Europe, the IAS Medical team has around the clock access to a fleet of ground ambulances especially equipped with essential medical equipment and supplies.

Taking care of a loved one can be stressful enough when they are poorly, but when you need to arrange their transport back to the UK from abroad with all of the associated permutations it can be overwhelming.

We find that one of the major concerns that families experience is, “How do I arrange admission to a UK hospital?” The simple answer is, you don’t need to! IAS Medical will take care of this for you.

We have years of experience liaising with NHS, Private hospitals, bed managers and G.P.s and can ensure that the admission in to a UK hospital is seamless and easy.

IAS Medical has access to comprehensive monitoring and life-support equipment to meet the needs of high dependency and intensive care patients. The standards are consistent with the guidelines set by the Intensive Care Society (Guidelines for the transfer of the critically ill adult, 2002).

All IAS Medical flights are bespoke and tailored to the particular patient needs and the aircraft will carry the correct level of medical equipment that the patient’s medical condition demands.

Paedriatric & Neonatal patients can be medically catered for.

Medical kitbag includes basic and advanced airway, IV and arterial access kit, fluids and infusion equipment, basic surgical kit, chest drain.

Nursing kitbag includes basic airway, IV fluids, dressings, catheters, temperature and blood sugar monitoring, emergency drugs and simple analgesics.

The air ambulance equipment available is constantly being reviewed and when necessary upgraded and added to and the items shown here are in current use.

Ventilators

Drager Oxylog 3000 ®

A time-cycled, volume-constant and pressure-controlled emergency and intensive transport ventilator. Ventilation modes CMV, CMVassist, SIMV, SIMV/PS, PCV+, PCV+/PS, CPAP, CPAP/PS Special modes: NIV (Noninvasive (mask)-ventilation with leakage compensation), Apnea Ventilation (For switching over automatically to volume-controlled mandatory ventilation, if breathing stops) CPR-mode: Pressure-limited, nonconstant-volume ventilation during inspiration time when Pmax is reached.

Intensive Care Ventilator BREAS LTV 1200 ®

Volume and pressure controlled; Synchronized
Intermittend Mandatory Ventilation; Continuous Positive Airway Pressure Ventilation;
Apnoea-Ventilation as a safety feature; Non-Invasive Positive Pressure Ventilation; Variable Oxygen from 21% – 100%

Spare Ventilator – Drager Oxylog 2000 ®

Emergency and intensive transport ventilator. Ventilation modes CMV, CMVassist, SIMV, CPAP. CPR-mode

Weinmann Medumat Standard ®

Automatic Ventilator for controlled and assisted ventilation which is always with the crew in the emergency backpack to be used in emergencies

Monitor / Defibrillator

Corpuls 3®

Modular compact defibrillator/monitoring devices with monitor, defibrillator/ pacer and patient box (including all measuring modules (ECG, SpO2, CO2, NIBP, IBP and Temperature), data exchange by Fast-IrDa or by a unique wireless network-technology while module disconnection to operate without any data or quality loss

ZOLL CCT ®

Portable ICU Transport Monitor / Defibrillator, ECG Monitoring (4-Lead); 12 Lead ECG; Non Invasive Blood Pressure; Invasive Pressure Monitoring (2 Plugs); Saturation; Capnometry / -graphy; Temperature (2 Plugs)

Spare Monitoring – ROPAQ CS 246 ®

ECG Monitoring (4-Lead); Non Invasive Blood Pressure; Invasive Pressure Monitoring; Saturation
Capnometry / -graphy; Temperature (2 Plugs)

Propaq encore 206 ®

ICU-Transport-Monitoring with ECG (3Lead), NIBP, Oxygen-Sauration, Invasive Pressure Monitoring, Capnometry / -graphy; Temperatur
Control (2-Lead)

Spare Defibrillator – Schiller FRED ® defibrillator 

Multipulse Biowave ® (biphasic pulsed defibrillation
impulse, patented) defibrillator with manual mode, ecg-display and SpO2

PHILLIPS Heartstart FR2 ®

Automated external defibrilator.
SMART ® Biphasic waveform

Infusion Systems

Braun ® Perfusor Compact

Modular infusion system with Automatic rate calculation, Dose rate mode with the desired dose rate, integrated piston brake and automatic
drive technology

Braun ® Perfusor Space

Modular infusion system with Automatic rate calculation, Dose rate mode with the desired dose rate, Drug Library, integrated piston brake and automatic drive technology

Suction Units

Weinmann ACCUVAC Rescue ®

Offers pre-selected suction levels that can be set with the push of a button.

Blood Gas Analyser

Abbott i-STAT ®

Hand-held blood gas analyzer for rapid inflight triage and treatment decisions or monitoring a patient’s treatment response (Sodium (Na) , Potassium (K) , Hematocrit (Hct) , Hemoglobin (Hgb), pH , PCO2, PO2 , TCO2 , HCO3 , BEecf , sO2 )

Ultrasound Scanner

Primedic ® Handyscan

Ultrasound scanner for mobile use in and outside the aircraft with 5-inch TFT LCD , 256 grey shades, Memory up to 160 images, 2-kg weight

Our Aircraft Missions are licensed by