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NECTAR General Manager


IAS Medical, one of the UK’s leading National and International Air and Ground Ambulance providers, working in partnership with Northeast & Cumbria Transport and Retrieval (NECTAR) are looking to recruit a General Manager for our exciting and ever expanding Transport Service.
TBA – Negotiable depending upon qualifications and experience.
Job Description
In addition to your Managerial responsibilities contained in the attached job description, as NECTAR General Manager, you will be transporting NECTAR patients across the North East, Cumbria, and Nationally, so a good knowledge of the UK road network is essential.
The post holder will be a key member of the wider clinical transport team, assisting in the delivery of high quality clinical care and the transportation of patients, selecting and applying appropriate equipment and skills in line with their scope of practice and associated training.
You will ensure that the ambulance fleet is roadworthy, safe, clean, fuelled and stocked with oxygen and consumables.
You will provide and receive routine information to patients and families which can require tact or persuasive skills whilst the critical care teams are stabilising the patient, ensuring that information is clearly conveyed.
You will provide personal care to patients and families during their journey to ensure that the needs of all patients and relatives are met without delay, you will always be acting in a courteous and empathetic manner,
You will liaise with the NHS Coordinator to inform them of any significant delays, patient deterioration and transport issues i.e., weather, traffic conditions and road closures and plan the route between destinations, adjusting for road, traffic and weather conditions.
You will be working both as part of a clinical team comprising of medical personnel and practitioners.

Essential Requirements
The successful applicant will hold an academic managerial qualification that includes the following skill set;
Honesty, Confidentiality & Diplomacy
Creativity & Collaboration
Responsibility & Dependability
Leadership & Teamwork
Planning and Briefing
Listening Skills,
Managing Self
Conflict Management
Corporate Communications
Managing Change
Managing Diversity
Report Writing
Senior Management Team Discussion
Practical Leadership Exercises
Team Tasks
Presentation Skills.
Full UK/EU Manual driving licence with C1 entitlement with no more than three penalty points
Ability to attend and successfully pass emergency care, advanced and blue light driver training courses.
If you do not hold a C1 licence or a Full UK manual driving licence, then unfortunately we cannot proceed with your application.
To work at either our Newcastle or Darlington base, using your own transport when required.
The ability to obtain and maintain a clean enhanced DBS Certificate

Desirable Requirements
An Occupational Health and Safety qualification.
Significant relevant work experience for example working in a healthcare environment.
Willing to undertake further training as required.
Significant driving experience.
Effort & Environment
You will encounter frequent moderate physical effort for several short periods during a shift when moving patients in wheelchairs, trolleys, and critical care trolleys.
There may be a requirement to sit in a restricted position when driving for long periods of time
There is a requirement for concentration when driving where the work pattern is predictable.
You will have frequent exposure to critically ill patients and distressed families.
You will have exposure to unpleasant working conditions such as inclement weather, body odours and possibly verbal aggression and distressing situations.
Your Shifts
As our service operates 24 hours per day, 7 days per week, you must be able to work a varied shift pattern on a rota which include various start and finish times, to ensure the needs of the service are met. This position includes working days, lates, nights. weekends and bank holidays. Shifts may have to be changed or amended at times to ensure the needs of the service are met.
Applications by email to george.ditchburn@iasmedical.comNECTAR GM JOB DESCRIPTION FORM July 2024 APPLICATION FOR EMPLOYMENT revised July24
Closing time & date for applications is 16:00 hours Friday 12th July 2024. Applications received after the date / time will not be processed